willow-spark

Introduction

This Privacy Policy explains how willow-spark collects, uses, and protects your personal information when you use our website and services. We are committed to ensuring that your privacy is protected.

Information We Collect

We may collect the following information:

• Name and contact information including email address
• Information provided through contact forms and service requests
• Technical data including IP address, browser type, and device information
• Usage data about how you interact with our website

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and service requests
• Provide geographic analysis and cartographic services
• Improve our website and services
• Send relevant updates about your project (if you have requested services)
• Comply with legal obligations

Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage. Your data is stored on secure servers located within the United Kingdom.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Project-related data is typically retained for seven years in accordance with professional standards.

Your Rights

Under UK data protection law, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request erasure of your data
• Object to processing of your data
• Request restriction of processing
• Data portability
• Withdraw consent at any time

Third-Party Services

We do not sell, distribute, or lease your personal information to third parties unless required by law or with your explicit consent. We may share data with trusted service providers who assist us in operating our website or conducting our business, provided they agree to keep this information confidential.

Cookies

Our website uses cookies to enhance user experience and analyze site traffic. You can control cookie settings through your browser preferences. For more information, please see our Cookies Policy.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at [email protected]